The buyer undertakes to pay the order immediately. If the payment is not received within 2 hours, the order is removed from the system.
Customer pays shipping, customs and other fees when receiving a package.
Changed your mind? We’ll gladly accept unworn, unwashed, or defective merchandise accompanied by original tags purchased on 2ru2ra.com for return.
The products you return must be in new and unworn condition with all the original packaging and garment tags still attached. We do not accept any item with any indication that it has been used. In such cases, the item will be returned to you.
Important: customer pays return shipping fee, unless item had defects.
For returns received within 14 days of delivery, we’ll credit your original form of payment. Returns received after the 14 day period will not be accepted and will be returned to you.
Please note: If you paid with a gift card, a new gift card in the amount of the credit will be issued and mailed to you.
Underwear, swimwear and gift cards cannot be returned or exchanged.
Please send items back to us at the address below using any trackable shipping method. Once we receive your package, we will promptly process your return. Please be sure that your package is insured and prepaid.
Sandėlių g.74, 95107
Important: We do not take returns from post office. Please send us returns with your order number by curier or paracel lockers (Klaipedos Akropolis paracel lockers suits us best)
If you need assistance returning your order, please contact us at firstname.lastname@example.org .