- Please make sure that the shipping address is correct as we are unable to redirect orders once they are on their way to you.
- Before we can dispatch your purchases, we may need to confirm your details with your card issuer. We will do our best to keep delays to a minimum.
- Most orders will ship out within 2 working days of ordering (we do not ship Saturdays, Sundays, or holidays). Your order will be shipped via Standard Shipping unless you select an alternative. Please note this can take longer during our sale periods when it may take up to 4 working days for shipments to be dispatched.
- All shipping services used by 2RU2RA provide a tracking number and insurance for the cost of your package.
- In the event that multiple orders are placed with the same shipping destination and on the same account, orders will be combined and shipping fees will be adjusted, unless otherwise requested.
- If the item is not received and sent back to us by the postal service company you will be charged the actual shipping fee. The price of the item will be credited once we receive the item. We will contact you to inform you when we receive the package.